Frequently Asked Questions

How can I tell if a part will fit my car?

We provide general fitment details to help you determine if a part is compatible with your car. Additionally, during checkout, you can enter your VIN or chassis number, and our team will verify the fitment for you.

What if I can’t find the part I need?

Our team is here to assist you in finding the correct part for your vehicle. If you’re having trouble locating a specific part, feel free to reach out to us by email at customerservice@gtvparts.com.

Where can I find my VIN or chassis number?

Your vehicle’s VIN is typically stamped on the chassis, usually located in the engine bay or on the driver or passenger door frame under the plastic trim. Many manufacturers also display it near the base of the windshield.

How do I place an order?

To order, add the parts you need to your cart, proceed to checkout, complete the necessary information, and select your preferred shipping method. Once your order is placed and shipped, you'll receive an email with tracking details.

How do I track my order?

After your order ships, we’ll send you an email with tracking information so you can follow its journey to your location.

Do you ship internationally?

Yes, we ship parts worldwide! During checkout, simply select your country, and available shipping options and costs will be displayed. For large orders or specific requests, please reach out to us for a tailored shipping quote.

How do I contact customer support?

Our customer support team is available to help! You can reach us by email at customerservice@gtvparts.com, and we’ll respond as quickly as possible to address any questions or concerns.

Can I get a discount for bulk orders?

Yes, we offer special pricing for bulk orders. If you’re ordering multiple parts, please contact us at customerservice@gtvparts.com for more information on discounts and bulk shipping options.

What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure online payment options. All transactions are protected for your peace of mind.

Need help choosing a part?

Let us help you!

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